Privacy Policy
Your restrictions and personal data rights:
General Regulations and Privacy Laws grant rights to individuals to protect their personal data. You can learn
about your rights through this data.
Inform you of the personal data we process about you and request access to it.
Request to correct, modify or update your personal data if it is inaccurate or incomplete.
Request the deletion of some of your personal data.
Request to temporarily or permanently discontinue the processing of all or some of your personal data.
Objection to our processing of your personal data at any time for reasons related to your particular situation.
Objection to the processing of your personal data for direct marketing purposes.
Transferability of a copy of your personal data and the right to transfer such data for use in the service of
another party.
Personal data collected about you:
• Data collected when registering for the Service or when updating your account:
The personal data we need to create your account and enable you to use my station
The type of data we collect about you depends on the type of service chosen by you, how your account is created and
where you are located.
This data includes:
Your profile name
Email
Date of Birth
Telephone Number
Sex
Street Address
Country
We take some of this data from the registration page or account and also collect some of it from your device such as
“country”.
• Data collected through your use of my station:
Details of personal data we collect about you are included in the following sections:
Search Queries
Playlists you create
Browser Log
Account Settings
Interactions with other users
Your use of third-party services or apps that are connected to the station
• Infer your interests and audits based on your use of my station
• Content posted on any part of my station such as photos, messages, playlist titles and other content
types
• Your technical data such as:
Infer your interests and audits based on your use of my station
Content posted on any part of my station such as photos, messages, playlist titles and other content
types
Your technical data such as:
• Device IDs
• Network connection type (Wi-Fi, 4G, LTE, Bluetooth)
• Supplier
• Network and device performance
• Language
• Browser Type
• Information that enables you to manage digital rights
• Operating System
• Radio Application Release
• Information such as device name, device ID, brand and version that enables us to detect and contact
third-party apps and devices such as:
• Devices on Wi-Fi that belong to you like speakers that can connect to my station
• Devices provided by your operating system when connected by Bluetooth and installation
• Radio Partners Apps to determine whether the app has been installed on your device
• Your public location
o This data will be taken from, for example, your IP address, language settings for your device or payment currency.
o We need this data to meet the geographical requirements of our agreement with content makers in the service
of my radio and to provide content and ads relevant to you.
o Additional data you optionally provided us with
o Audio data: So that if audio features are available on the market and only when permission is given, we
collect audio clips of your voice. This data also gives us the opportunity to improve the audio features of
my station.
o Purchase and payment data: If you make a purchase through my station (including paid service option)
or subscribe to a trial service, we will need to process your payment data. Personal data we collect differs
from you depending on the approved payment method but will include information such as:
Name
Date of Birth
Credit card type, expiration date and certain numbers of your card number. For security reasons, we do
not store your full card number.
Postcode
Mobile Number
Previous and subsequent purchase and payment details
• Approvals and surveys: When you complete any form, respond to a questionnaire or participate in a competition,
we will collect your personal data.
• Information collected from third-party sources:
• Partners certify your data so that when you sign up for our services or log in to your account using
another service, we will receive your information from them to help create your account with us.
• When you link third-party devices, services and applications to your radio account we may collect
certain information from them to make integration possible.
• These third-party apps, services or devices may include:
Social Media
Devices including:
o Sound (such as headphones and speakers)
o Smart Watches
o TVs
o Mobile phones and tablets
o Gaming Devices
o Automotive
Platforms or services such as voice assistant
o We will request your permission before collecting your information from certain third parties.
o The technical service partners we work with provide us with some data such as assigning IP
addresses to inaccurate location data such as city and governorate, allowing my station to
provide its services, content and features.
o Our payment partners help us obtain data if you choose to pay by invoice so that we can:
➢ Send invoices to you
➢ Processing of advance payments
➢ Deliver you what you ordered to buy
o Marketing and advertising partners we may get data from you and this may include:
➢ Link File ID
➢ Mobile Device ID
➢ Your Email Address
➢ The conclusions we have taken from your interests and preferences
This allows my station to provide advertising and marketing content that is of your preference.
• Purpose to using your data
The following chart explains this purpose:
Purpose of processing your data
Legal basis permitting
purpose
Categories of personal data
for this purpose
To provide my personal radio
service
▪ Contract performance
▪ Legitimate interest
▪ Consent
▪ User Data
▪ Usage Data
▪ Payment and Purchase
Data
▪ Street Address Data
▪ Audio Data
To understand, diagnose,
troubleshoot with my radio service
▪ Contract performance
▪ Legitimate interest
▪ User Data
▪ Usage Data
To evaluate and develop new
features, techniques and
improvements for my radio service
▪ Legitimate interest
▪ Consent
▪ User Data
▪ Usage Data
▪ Audio Data
For marketing, promotion and
advertising purposes
▪ Legitimate interest
▪ Consent
▪ User Data
▪ Usage Data
▪ Contests and surveys
To comply with legal obligations
and law enforcement requests
▪ Compliance with legal
obligations
▪ Legitimate interest
▪ User Data
▪ Usage Data
▪ Payment and Purchase
Data
▪ Street Address Data
▪ Audio Data
▪ Contests and surveys
▪ To fulfil contractual obligations
with third parties for example our
agreements with content makers
on my radio service
▪ To take appropriate action with
reports of infringement of
intellectual property rights and
inappropriate content
▪ Legitimate interest
▪ User Data
▪ Usage Data
▪ Payment and Purchase
Data
•
• Sharing your personal data
This section specifies the categories that receive personal data collected or generated through your use of my station
service
Publicly available information:
o Your profile name
o Photo of your profile
o Your General Playlists
o People you follow on my station
o People who follow you on my station
Personal data you may wish to share:
We will only share the following personal data with those listed below in the table
For example, you can choose to share your playlists on your file.
Establishment and exercise of legal
proceedings or their defense
▪ Legitimate interest
▪ User Data
▪ Usage Data
▪ Payment and Purchase
Data
▪ Street Address Data
▪ Contests and surveys
To conduct business planning, reporting
and forecasting
▪ Legitimate interest
▪ User Data
▪ Usage Data
▪ Payment and Purchase
Data
To tackle (?)
▪ Contract performance
▪ Compliance with legal
obligations
▪ User Data
▪ Payment and Purchase
Data
To detect and prevent fraud including
payments and fraudulent use of my radio
service
▪ Contract performance
▪ Compliance with legal
obligations
▪ Legitimate interest
▪ User Data
▪ Usage Data
▪ Payment and Purchase
Data
▪ Street Address Data
To conduct research, competitions and
surveys
▪ Contract performance
▪ Legitimate interest
▪ Consent
▪ User Data
▪ Usage Data
▪ Contests and surveys
Categories of recipients
Reason to participate
Apps, services and devices that
link them to your radio account
To connect my radio account and allow you to use my station in relation to third-
party apps, services or devices such as: social media apps, earphones, televisions or
car platforms that interact with my service
Community Support
To enable you to use the Community Support Service from my radio. If you sign up
for an account in my radio support community, we will ask you to create a specific
profile name and it will be displayed to the advertisement from the radio support
community users. We will also show any questions or comments you post.
Other radio users
To share additional information about using my station with other users including
your followers, for example you can choose to share your own playlists on your
profile.
• Information we might share
Service providers
Service providers include those we employ to:
▪ Provide customer support
▪ Operation of the technical infrastructure we need to provide radio
service
▪ Help protect and secure our systems and services
▪ Help market my radio products, partners, services, events and
promotions
Payment process
So they can process your payments and for anti-fraud purposes
Advertising Partners
So our advertising partners can help us deliver more suitable ads for you on my
station.
Our ad partners can help us facilitate custom advertising:
▪ We use third party information to customize ads to be convenient to
you and are known as interest-based ads.
▪ For example, when an ad partner has information that you are a fan of
cars, this information enables us to view ads about cars.
Marketing Partners
To promote my radio, we may share some personal data with our partners
when necessary to:
▪ Your participation in my station promotions including offers and
experiences for products and others.
▪ Promote my station in the media and also on ads posted on other
online platforms or services.
▪ Help my station and partners measure the effectiveness of my
station's promotions.
Other Partner's Participation
We may share personal data with our partners to understand and improve the
performance of products and partners.
Academic Participation
Some activities such as academic study and statistical analysis but in a borrowed
manner. Borrowed data is where your data is determined by a code rather than by
your name or other information that directly identifies you.
My station’s other companies
group
Where we have offices that carry out our daily business operations so that we can
maintain and provide radio services for you.
Implementation of the law and
other authorities
We believe that these things should be done, for example:
▪ Compliance with any legal obligation
▪ To respond to any legal action such as a court orders or summons
▪ In the interest of my station or of a third party with respect to:
National Security
Litigation
Criminal investigation
Prevention of imminent bodily harm
